Posts Tagged ‘takeaways’

Aug
21
2010

Shopping is an act of hope. Buy a gift and you presume the dollars you spend now you’ll replenish in the future. Despite all of the marketing machinations, shopping helps us fulfill needs: expressing ourselves, being social and having fun. Lee Eisenberg advances these ideas in his book, Shoptimism: Why the American Consumer Will Keep on Buying No Matter What. Like endless options at a mega-mall, this book catalogs hundreds of factoids and presents views from academics, marketing professionals, and consumerism critics.

Here are excerpts from Shoptimism, offering insights on gift giving.

  • “We give gifts ‘coded’ to express ‘positive emotions,’ depending on the occasion. For birthdays, housewarmings, at the end-of-year holidays, we give gifts coded ‘Joy.’ For graduations and retirements, we give gifts coded ‘Pride.’ For hospitalizations and going-away parties, we give gifts coded ‘Hope.’ And on Valentine’s Day, Mother’s and Father’s Day — also at funerals — we give gifts coded ‘Affection.’ And, yes, on all of the above as well as other occasions, we give gifts coded (you can always tell) ‘Obligation.’”
  • “The reasons we bestow gifts, according to respondents: they enable us to express pleasure or show friendship (42 percent); they are means by which we obtain or bestow pleasure (27 percent); because we feel obligated to (15 percent).”
  • “Money — not china or kitchen appliances — has become the wedding gift of choice, a development that the Romantic buyer in me takes as unwelcome news.”
  • “Each of us, on average, spends a couple of thousand dollars a year on gifts, roughly half of it during the ‘Hard Eight,’ that is the eight-week holiday shopping season.”
  • “Lisa is a friend who lives in New York City, a talented novelist, a huge-hearted wife and mom, smart, funny, sardonic, immensely kind…. Everyday shopping leaves her cold…. But there’s one kind of Buy at which Lisa excels, and that’s gifting. I ask Lisa whether she gives gift cards. Yes, turns out she does, but only as birthday presents her kids give to their friends, cards exchangeable for music and books. Otherwise, when Lisa shops for gifts she says she looks for the ‘unexpected.’ Stalking the unexpected requires a lively imagination and a grasp of the quirks of one’s circle of gift getters. It’s ‘an all-year-round, any-kind-of-weather sport,’ she reports. ‘Because the interests and tastes of my friends and family vary, the hunt for great gifts takes me from clothing boutiques to electronics stores, crafts fairs to eBay.’ But where she buys takes a backseat to what she buys. ‘I would like to think that if the presents I purchase are all laid out on a table, unwrapped, the people for whom they were intended would know instantly which presents were theirs.’”
  • “Lisa uncannily reflects what experts say are the keys to gift-giving prowess. [Professor] Russell Belk… says that a quintessential gift satisfies six criteria, which together confirm that Lisa doesn’t just give good gift, she gives perfect gift…”
  • “1. The perfect gift requires us to make an ‘extraordinary sacrifice.’ By ‘sacrifice,’ Belk doesn’t mean that we need to pawn our departed mother’s handmade quilts to help pay for the $7,000 doghouse with an Italian leather armchair (Neiman Marcus offered one in a recent Christmas gift catalog). ‘Sacrifice’ needn’t call for financial sacrifice. In Lisa’s case, sacrifice comes when she puts aside a challenging section of the novel she’s writing to make time to explore an antiques barn, where she once found a 1940s telephone for her daughter, a thoroughly modern adolescent who finds movies and Broadway musicals of that period irresistible.”
  • “2. The giver of a perfect gift wishes ‘solely to please the recipient.’ The perfect gift isn’t one that begs for reciprocation or proclaims that you’re one hell of a big-time spender. The perfect gift, Belk says, is about the recipient, not about you. Lisa gets that. One year she came upon a mourning locket offered on eBay. There was an ‘H’ engraved on it. Lisa’s stepmother’s late beloved dog was named Harry. Lisa bought the piece, placed a picture of Harry inside, and gave it to her stepmother on Christmas morning.”
  • “3. The perfect gift is a ‘luxury.’ By ‘luxury,’ Belk doesn’t mean that the perfect gift need be spattered with VLs [Louis Vuitton] or interlocking Cs [Chanel]. In this context a luxury is anything that isn’t strictly a necessity. To buy and give someone a pair of underwear or a mop and a bucket is thoughtful if the recipient’s in need of them. But gifts such as these don’t exactly communicate that the recipient is in some way extraordinary….”
  • “4. The perfect gift is appropriate to the recipient. All of Lisa’s above-cited gifts qualify as appropriate and then some. As was the canvas tote she once bought for her friend Cathy. On the side were the words ‘It Is Was It Is,’ a phrase that Cathy happens to use inveterately. What can be more appropriate than letting someone know you actually listen to what they say, right down to their asides and throwaway lines?”
  • “5. The perfect gift is ‘surprising.’ If surprise weren’t universally appreciated, Belk says, gift wrap would never have come into being. Surprise is why we love getting presents on days that aren’t birthdays, anniversaries, Christmas, Mother’s or Father’s Day, Valentine’s Day, Grandparents’ Day, or any of the Sell Side-manufactured giving days. Last year Lisa’s daughter Elizabeth performed in a school production of The Sound of Music. While such an occasion doesn’t require a gift, many of us buy unsurprising bouquets for our pint-sized leading ladies and would-be prima ballerinas. Lisa didn’t spring for a bunch of carnations; she bought Elizabeth a pair of glove forms. Why? ‘So I could give her a big hand.’”
  • “6. The perfect gift is one that the recipient desires. Belk says that we don’t have to jump through hoops to give a perfect gift. Santa didn’t get to be Santa by ripping children’s wish lists into shreds. The words ‘It’s just what I always wanted!” are confirmation that you’ve bagged a perfect gift.”

Related Post: Gift Flow, or What Makes a Great Gift


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Dec
31
2009

Hollywood’s gift bag guru Lash Fary asks three questions to set “personality parameters” before recommending gifts.

  1. Is your giftee young at heart or mature at any age?
  2. Is your recipient traditional or trendy?
  3. Is your relationship with the person that of a close friend or relative, or more of a casual, neighborly nature?

In his book, Fabulous Gifts, Fary suggests quizzes (edited excerpts below) to help you respond to these questions. Keep in mind that your personal knowledge of an individual’s tastes can override these categories.

Question 1: Young at Heart vs. Mature at Any Age?

  1. Do they usually dress up for Halloween?
  2. Do they enjoy telling jokes, making people laugh and playing pranks from time to time?
  3. Is the recipient likely to drop everything for a last-minute weekend trip?
  4. Would they join you for a spur-of-the-moment dinner or movie invitation?
  5. Do they sometimes impulsively buy items they don’t need while shopping at the mall?
  6. Are they likely to join their co-workers for happy hour after work?
  7. Are they likely to have to search for their passport when it’s time to take a trip?
  8. Are they more likely to stop at Starbucks for a latte in the morning than to set the timer on the coffee the night before?
  9. Are they more likely to boldly decorate the bride and groom’s car at a wedding or stay behind to toss the rice or birdseed?

If you answered “yes” to five or more questions, you are shopping for someone who is young at heart, and you may want choose more playful gifts. If “no” for most questions, your giftee is mature at any age, and you will want to consider less whimsical and more practical presents.

Question 2: Traditional vs. Trendy?

  1. Do they think about “other people’s rules” when dressing (e.g., not wearing white after Labor Day or whether a particular color is appropriate for the season)?
  2. Do they avoid tight-fitting clothes?
  3. Do they go to church or temple on a regular basis?
  4. Are they more likely to work around the house on the weekends than to hit the mall with a friend?
  5. Does the recipient listen to either classical or country music?
  6. If female, does she own more flats than stilettos? If male, does he own more neckties than pairs of jeans?
  7. Has the recipient had the same hairstyle for at least five years?
  8. Is the recipient often influenced by family opinions and situations?
  9. Does the recipient own only black and/or brown shoes?

Five or more “yes” answers mean you are seeking a gift for someone traditional. Traditionals tend to like what they know and prefer something familiar. Five or more “no” answers point to a trendy recipient who often lean toward bold colors and design innovations. Gift seekers can take more risks with a trendy giftee.

Question 3: Close vs. Casual Relationship?

  1. Would they be willing to pick you up at the airport during rush hour on a Friday evening?
  2. Do you know their favorite movie, actor or singer?
  3. Can you recall their birthday (or at least birth month) without referring to a calendar?
  4. Would the recipient stop by without calling first?
  5. Do you chat on the phone or exchange e-mail with the recipient at least twice a week?
  6. Do you have the person’s phone number programmed into your cell phone?
  7. Do you have a picture of them somewhere in your house?
  8. Do you socialize (outside of work) at least once a month (or at least talk about doing so)?
  9. Would you leave them alone in your house for the day?

If you said “yes” to at least five questions, you are choosing a gift for someone close, which raises the bar to find a gift that reflects their personal interests. If you said “no” to five or more questions, you have a casual relationship with the recipient. Stick with less personal, tried-and-true presents (e.g., Moleskine travel journal, laptop bag for mobile computing fans, or maybe a coffee gift card).

Gift Profiles

From these three answers, Fary forms eight personality profiles and devotes a chapter of gift ideas for each profile:

  • Young/Traditional/Close
  • Young/Traditional/Casual
  • Young/Trendy/Close
  • Young/Trendy/Casual
  • Mature/Traditional/Close
  • Mature/Traditional/Casual
  • Mature/Trendy/Close
  • Mature/Trendy/Casual

For me, I follow the “Young at Heart/Traditional” profile. My wife fits the “Mature/Traditional/Close” profile. Which profile matches your giftees?


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Jan
16
2009

I want to give thanks for Thanks! Psychologist Robert Emmons explores the power of gratitude through research and anecdotes in his book, Thanks!: How the New Science of Gratitude Can Make You Happier. Why should we practice gratitude? Being thankful boosts and sustains happiness, inversely correlates with depression and strengthens our social ties. Here are ten quotes from Emmons that focus on giving and gratitude.

  1. On gratitude’s meaning
    “Gratefulness is a knowing awareness that we are recipients of goodness. In gratitude we remember the contributions that others have made for the sake of our well-being. On the recipient side, we acknowledge having received a benefit, and we realized that the giver acted intentionally in order to benefit us. On the giver side, we acknowledge that the receiver was in need of or worthy of the benefit, and we recognize that we are able to provide this benefit. We cannot be grateful without being thoughtful. We cannot shift our mental gears into neutral and maintain a grateful lifestyle. This is why gratitude requires contemplation and reflection.”

  2. On perceiving gifts in your life
    “If good things really are better when received as gifts, this could be one way that gratitude directly contributes to states of happiness. Grateful people are more likely to perceive things in their lives as sheer gifts and to spontaneously use the language of being ‘blessed’ and ‘gifted’ by life.”
  3. On feeling grateful
    “To be grateful means to allow oneself to be placed in the position of a recipient — to feel indebted and aware of one’s dependence on others. For some, this acknowledgment of dependence might make them feel out of control and unhappy. Additionally, gratitude has an obligatory aspect. People are expected to repay kindnesses, and, sometimes we rebel against the expectations and dislike things we are ‘supposed to’ do.”
  4. On gratitude and happiness
    “Research from a number of different areas in psychology has shown how humans have an amazing ability to adapt to their ongoing circumstances. Yet one need not be a slave to the law of habituation. Adaption to satisfaction can be counteracted by constantly being aware of how fortunate one’s condition really is. This is exactly what a practice of gratitude should accomplish, consistently reminding one of how good one’s life really is.”
  5. On the perils of gift giving
    “The act of giving and receiving a gift can be fraught with a widely diverging assortment of perceptions, psychological states, and conflicting emotions. The dynamics of giving and receiving, the relationship between donor and recipient, perceived motivations of each, and their prior histories in similar situations influence the degree to which gratitude is felt, as well as the way gratitude is expressed. Sometimes gifts bring joy, at other times they come with pride, and, if certain circumstances are present, they can also bring envy, hatred, greed, and jealousy.”
  6. On faking gratitude
    “Because gratitude is a secondary, more complex social emotion, we have learned ways to feign it when necessary and also conceal it when needed. I recall the Christmas that my first wife’s grandmother gave as a gift to all the men in our family the same plaid polyester cardigan. Try as I might, I could not visualize wearing this family uniform in public. Yet of course the correct thing to do was to express my thankfulness to Grandmother, which I dutifully did. There is evidence from research that observers have the ability to correctly infer true emotional state from the voice at a much better rate than chance. Across a number of studies and different emotional states, the average accuracy reported is about 60 percent. I can only hope that on that particular Christmas morning, my acoustic cues did not give me away.”
  7. On comparisons and gratitude
    “When we look around and we see students with harder bodies, coworkers with larger retirement portfolios, relatives whose children are more grateful, neighbors whose SUVs are larger, we feel resentment and envy, not gratitude. We find ourselves employing the language of scarcity, focusing on what we do not have, rather than the language of abundance, appreciating what we do have. The lesson here is that we need to choose our comparisons wisely. Epicurus wrote, ‘Do not spoil what you have by desiring what you have not; but remember that what you now have was once among the things only hoped for.’ Gratitude is the realization that we have everything we need, at the moment.”
  8. On gratitude and memories
    “Our identities are closely tied to significant life memories. One could even say that we are because of what we remember. Gratitude is the way the heart remembers — remembers kindnesses, cherished interactions with others, compassionate actions of strangers, surprise gifts and everyday blessings. By remembering we honor and acknowledge the many ways in which who and what we are has been shaped by others both living and dead.”
  9. On generosity
    “Gratitude is a duty that ought to be paid, but that none have a right to expect, said Rousseau. True generosity that comes from the heart comes from not expecting rewards. A gift is not a gift when strings are attached.”
  10. On words to live by
    “If I had to pick one person to go to for advice on how to live, it would be Brother David [Steindl-Rast]. His advice is simple, but profound. Wake up, be alert, be open to surprise. Give thanks and praise — then we will discover the fullness of life — or rather the great-fullness of life.”


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Dec
26
2007

I bought Rule the Web from Amazon four months ago, so now I feel like I’m speed-reading through an overdue library book. Mark Frauenfelder, founder of the blog Boing Boing, compiled this 416-page guide of web tips and how-to’s — ideal for a novice but still enough nuggets for an old web hand. I spotted a few gift-giving tips in Rule the Web to share.

  • Use sizeasy.com to estimate the size of gift gadgets by comparing them to common objects like a deck of cards, a CD case or a credit card. I entered the inch dimensions of Rule the Web and compared the book to a wine bottle. Sizeasy.com then offers a 3-D rendering of both objects together.
  • Early adopters seeking the newest technology may find these gadgets debut in Tokyo or Seoul. Online importer Dynamism.com buys the latest notebooks, cameras, and mobile phones in Asia and Europe and modifies them to fit U.S. consumers.
  • To avoid presents with a mass-produced look, try Etsy to shop for handmade gifts from more than 100,000 sellers worldwide.
  • Use BookFinder4U.com to locate the best price on books from more than 130 stores. I searched for Rule the Web, and half.com by eBay offered the best price (cost plus shipping) at $10.48.
  • Tap Metacritic.com to find the best DVDs, music and books. The site combines the critiques of many reviewers into a single metascore. 100 is the best score (given to The Godfather), and 1 is the lowest (reserved for Pauly Shore’s Biodome). Stick with scores highlighted in green for critically acclaimed choices.
  • Kiva.org allows you to set up microloans between $25 to $1,000 to assist business entrepreneurs in developing countries. Give an online gift certificate that allows your giftee to choose a business plan to support.
  • Delivr.net uses Flickr photos to send free online greeting cards to friends and family.


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Jul
22
2007

I’ve returned to reading Barry Schwartz’s Paradox of Choice.

For a while, this paperback served as my air travel book. (I’m still using the Midwest Airlines boarding pass stub as a bookmark.) But since I have no travel plans until spring 2008, I have picked up the book again for mid-summer reading.

In Paradox, Schwartz describes a human tendency called the endowment effect — that is, when someone gives you something, it becomes yours and the psychology of ownership kicks in. Schwartz explains how the effect works.

“[S]uppose you are one of a large group of participants in a study and for your time and trouble, you are given either a coffee mug or a nice pen. The two gifts are of roughly equal value and randomly distributed — half of the people in the room get one, while the other half get the other. You and your fellow participants are then given the opportunity to trade. Considering the random distribution, you would think that about half of the people in the group would have gotten the object they preferred and that the other have would be happy to swap. But in fact, there are very few trades. This phenomenon is known as the endowment effect. Once it becomes part of your endowment, even after a very few minutes, giving it up will entail a loss. And, as prospect theory tells us, because losses are more bad than gains are good, the mug or pen with which you have been ‘endowed’ is worth more to you than it is to a potential trading partner. And ‘losing’ (giving up) the pen will hurt worse than ‘gaining’ (trading for) the mug will give you pleasure. Thus, you won’t make the trade.”

Schwartz goes on to describe another mug experiment. College students were handed a coffee mug to examine and set a price as if they owned the mug and were to sell it. Next, the researchers actually gave students the mugs, then offered the students an opportunity to auction the newly owned mugs. Once the students truly owned the mugs, they sought a price that was 30 percent higher than the price quoted earlier.

I find it fascinating that, within moments, a gift becomes part of your stuff, and you can almost immediately add value beyond the original price tag — which hopefully was removed before the gift wrapping.


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