Posts Tagged ‘guidelines’

Aug
21
2010

Shopping is an act of hope. Buy a gift and you presume the dollars you spend now you’ll replenish in the future. Despite all of the marketing machinations, shopping helps us fulfill needs: expressing ourselves, being social and having fun. Lee Eisenberg advances these ideas in his book, Shoptimism: Why the American Consumer Will Keep on Buying No Matter What. Like endless options at a mega-mall, this book catalogs hundreds of factoids and presents views from academics, marketing professionals, and consumerism critics.

Here are excerpts from Shoptimism, offering insights on gift giving.

  • “We give gifts ‘coded’ to express ‘positive emotions,’ depending on the occasion. For birthdays, housewarmings, at the end-of-year holidays, we give gifts coded ‘Joy.’ For graduations and retirements, we give gifts coded ‘Pride.’ For hospitalizations and going-away parties, we give gifts coded ‘Hope.’ And on Valentine’s Day, Mother’s and Father’s Day — also at funerals — we give gifts coded ‘Affection.’ And, yes, on all of the above as well as other occasions, we give gifts coded (you can always tell) ‘Obligation.’”
  • “The reasons we bestow gifts, according to respondents: they enable us to express pleasure or show friendship (42 percent); they are means by which we obtain or bestow pleasure (27 percent); because we feel obligated to (15 percent).”
  • “Money — not china or kitchen appliances — has become the wedding gift of choice, a development that the Romantic buyer in me takes as unwelcome news.”
  • “Each of us, on average, spends a couple of thousand dollars a year on gifts, roughly half of it during the ‘Hard Eight,’ that is the eight-week holiday shopping season.”
  • “Lisa is a friend who lives in New York City, a talented novelist, a huge-hearted wife and mom, smart, funny, sardonic, immensely kind…. Everyday shopping leaves her cold…. But there’s one kind of Buy at which Lisa excels, and that’s gifting. I ask Lisa whether she gives gift cards. Yes, turns out she does, but only as birthday presents her kids give to their friends, cards exchangeable for music and books. Otherwise, when Lisa shops for gifts she says she looks for the ‘unexpected.’ Stalking the unexpected requires a lively imagination and a grasp of the quirks of one’s circle of gift getters. It’s ‘an all-year-round, any-kind-of-weather sport,’ she reports. ‘Because the interests and tastes of my friends and family vary, the hunt for great gifts takes me from clothing boutiques to electronics stores, crafts fairs to eBay.’ But where she buys takes a backseat to what she buys. ‘I would like to think that if the presents I purchase are all laid out on a table, unwrapped, the people for whom they were intended would know instantly which presents were theirs.’”
  • “Lisa uncannily reflects what experts say are the keys to gift-giving prowess. [Professor] Russell Belk… says that a quintessential gift satisfies six criteria, which together confirm that Lisa doesn’t just give good gift, she gives perfect gift…”
  • “1. The perfect gift requires us to make an ‘extraordinary sacrifice.’ By ‘sacrifice,’ Belk doesn’t mean that we need to pawn our departed mother’s handmade quilts to help pay for the $7,000 doghouse with an Italian leather armchair (Neiman Marcus offered one in a recent Christmas gift catalog). ‘Sacrifice’ needn’t call for financial sacrifice. In Lisa’s case, sacrifice comes when she puts aside a challenging section of the novel she’s writing to make time to explore an antiques barn, where she once found a 1940s telephone for her daughter, a thoroughly modern adolescent who finds movies and Broadway musicals of that period irresistible.”
  • “2. The giver of a perfect gift wishes ‘solely to please the recipient.’ The perfect gift isn’t one that begs for reciprocation or proclaims that you’re one hell of a big-time spender. The perfect gift, Belk says, is about the recipient, not about you. Lisa gets that. One year she came upon a mourning locket offered on eBay. There was an ‘H’ engraved on it. Lisa’s stepmother’s late beloved dog was named Harry. Lisa bought the piece, placed a picture of Harry inside, and gave it to her stepmother on Christmas morning.”
  • “3. The perfect gift is a ‘luxury.’ By ‘luxury,’ Belk doesn’t mean that the perfect gift need be spattered with VLs [Louis Vuitton] or interlocking Cs [Chanel]. In this context a luxury is anything that isn’t strictly a necessity. To buy and give someone a pair of underwear or a mop and a bucket is thoughtful if the recipient’s in need of them. But gifts such as these don’t exactly communicate that the recipient is in some way extraordinary….”
  • “4. The perfect gift is appropriate to the recipient. All of Lisa’s above-cited gifts qualify as appropriate and then some. As was the canvas tote she once bought for her friend Cathy. On the side were the words ‘It Is Was It Is,’ a phrase that Cathy happens to use inveterately. What can be more appropriate than letting someone know you actually listen to what they say, right down to their asides and throwaway lines?”
  • “5. The perfect gift is ‘surprising.’ If surprise weren’t universally appreciated, Belk says, gift wrap would never have come into being. Surprise is why we love getting presents on days that aren’t birthdays, anniversaries, Christmas, Mother’s or Father’s Day, Valentine’s Day, Grandparents’ Day, or any of the Sell Side-manufactured giving days. Last year Lisa’s daughter Elizabeth performed in a school production of The Sound of Music. While such an occasion doesn’t require a gift, many of us buy unsurprising bouquets for our pint-sized leading ladies and would-be prima ballerinas. Lisa didn’t spring for a bunch of carnations; she bought Elizabeth a pair of glove forms. Why? ‘So I could give her a big hand.’”
  • “6. The perfect gift is one that the recipient desires. Belk says that we don’t have to jump through hoops to give a perfect gift. Santa didn’t get to be Santa by ripping children’s wish lists into shreds. The words ‘It’s just what I always wanted!” are confirmation that you’ve bagged a perfect gift.”

Related Post: Gift Flow, or What Makes a Great Gift


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Jul
18
2010

When giving multiple gifts, always save the best for last. Or consider giving a single “best” gift rather than several “good” presents. Why? When we recall pleasurable events (or even painful ones), we tend to overemphasize the most intense moment and the end of the experience. Behavioral scientists call this the peak-end rule.

The peak-end rule might seem counter-intuitive. If you give several presents, you would think those extra gifts add more total worth. But the milder gifts sap the vibrance of the giving experience if they are revealed at the end. In fact, researchers at Dartmouth College found that people who received two gifts — a desired gift followed by a second, mildly desirable gift — were less satisfied than others who just received one desired gift. The intensity of a single great gift dominates our memory; it’s both the peak and the end of the experience.

Keep the peak-end rule in mind when your planning that surprise travel gift too. You’re better off arranging a shorter, more eventful vacation (with a marquee concert at the end) than a longer one with less splurges and intensity.


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May
26
2009

My MBA semester is over, but there is still time to share a case about gift giving. We spend half of our waking hours with co-workers, so it’s natural to give them gifts. My human resources law and ethics course briefly explored the complications of workplace giving. So the HR discussion case is, of course, gift giving gone wrong. The scenario:

A gift exchange is implemented at a company. A male staff member gives a female staff member a Marvin Gaye CD, and she is offended when she sees the title track “Sexual Healing,” followed by “Let’s Get It On.” How do you handle this situation as an HR representative?

HR often errs on the side of caution. The recipient may be lodging a sexual harassment claim, which HR would investigate. This “gift” might be the tipping point among other unwelcome behaviors. Even without a formal complaint, if a supervisor knows of questionable conduct, the company may be held liable. In fact, some companies enforce gift policies that specifically forbid employee gifts with sexual or romantic connotations.

To avoid this scenario altogether, here are some guidelines on workplace giving:

  • Check the employee handbook or company policies to see if there is a gift giving policy in place. Some workplaces restrict giving or ban it outright.
  • Make sure gift giving is 100% voluntary. If someone does not want to give to a Secret Santa, office baby shower or retirement party, respect their choice.
  • Keep it clean. Never give “adult” items, personal/romantic presents, or anything that carries a demeaning or discriminating message as workplace gifts.
  • Go for modestly priced gifts. Expensive gifts may make your workplace giftee feel uncomfortable and beholden to reciprocate.
  • Follow the tradition at some companies (like mine): Managers give appropriate gifts to subordinates, and subordinates do not reciprocate with gifts.
  • If you are giving to select peers, give gifts in private, perhaps after work.
  • If the boss does receive a gift, have others voluntarily chip in to make it a group gift. And don’t name the names of givers. A direct gift from subordinate to supervisor may appear to be currying favor.


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Mar
22
2009

Yesterday we celebrated my nephew’s fourth birthday. The party theme was dinosaurs: a homemade brontosaurus cake with brownies for feet, a T-Rex tee-shirt, triceratops thumb puppets, even dinosaur-shaped chicken nuggets. My nephew unwrapped his first gift, an oblong present.

It was a toy rifle.

My first thought: No one cleared that with my brother or sister-in-law. No one checked to see if the Outdoor Hunter Bolt Action Classic Rifle with gun shot sound effects and ejecting plastic shell casings is okay with Mom and Dad. I called out my nephew’s name to get his attention. “You can only use that for dinosaur hunting,” I said.

After the gift opening, I asked my brother, and he said the gift came from a neighbor’s kid, and his dad was a gun enthusiast. And no one asked him or his wife before giving the gift. According to 2003 research in the journal Pediatrics, 67 percent of parents surveyed believed it was never okay for a child to play with toy guns.

Most of the time, you contact the parents, like I did, to make sure you don’t repeat a gift. We gave my nephew the Hide & Seek Safari T-Rex, with two extra wands, and I really wanted to make sure he didn’t have it already. (See my earlier post on Hide & Seek Toys.)

But if you are going to give something to child that parents might object to, whether it’s a puppy or a plastic rifle, always check first.


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Dec
28
2008

I love choosing toys for kids, especially for Christmas. As a tween in the mid-80s, I accompanied my dad to Toys”R”Us and helped pick out Christmas gifts. I still remember the astonished joy when my younger brothers received Transformers toys. One unwrapped the green-and-purple Constructicons that formed one super-robot, Devastator. Another beamed when he opened his Omega Supreme Transformer. (Okay, I’ll stop regressing now.)

This year, my wife and I chose Christmas presents, mostly from Amazon.com, for our young nieces and nephews.

We gave the boys


We gave the girls…

I credit my wife for bringing balance to our Christmas gifts for kids — not all toys, all the time. Design Mom blogger Gabrielle Blair might agree. She suggests that parents follow a three-gift guideline for kids: “Santa brings each child at our house three gifts. Something to read, something to wear and something to play with.”

One more guideline: Check with the parents before you finalize kid gifts. You do not want to disappoint with a present that a child already has or just received from Santa.


Related Posts:
45 Classic Toy Gifts, The Gift Of Webkinz for Kids


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